This Privacy Policy explains how Virtualatic (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or contact us. We serve businesses in the United States and the United Kingdom, and we handle personal data in line with applicable privacy laws, including the UK GDPR and US state privacy laws.
01.Information we collect
We collect information you choose to give us, such as when you fill in a form:
- Your name, email address and phone number
- Your business name, website, industry, country and marketing budget
- Anything you write in a message to us
We also collect limited technical information automatically, such as your browser type, pages visited and how you arrived at our site, using cookies and analytics tools.
02.How we use your information
- To prepare for your call and respond to your enquiry
- To provide and improve our services
- To send our newsletter, if you subscribe (you can unsubscribe at any time)
- To understand how visitors use our website so we can improve it
- To meet our legal and accounting obligations
03.Legal basis (UK visitors)
Where UK data protection law applies, we process your data on the basis of your consent, to take steps at your request before entering into a contract, our legitimate interests in running and improving our business, or to comply with the law.
04.Cookies and analytics
We use cookies and similar technologies for analytics and, where enabled, advertising measurement (for example Google Analytics and the Meta Pixel). Where required, we ask for your consent first. You can block or delete cookies in your browser settings.
05.Sharing your information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as our CRM, email, scheduling and hosting providers, and only as needed to provide our services. These providers are required to protect your data.
06.How long we keep it
We keep your information only as long as needed for the purposes above, or as required by law. Enquiries that don’t become clients are typically deleted within 24 months.
07.Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. California residents may also request information about the personal information we collect. To make a request, email nazam@virtualatic.com. UK residents can also complain to the Information Commissioner’s Office (ICO).
08.Contact us
Questions about this policy? Email nazam@virtualatic.com.